In HP Communications and Media Solutions group we are leveraging our extensive experience in telecom and IT to help Communications Service Providers Transform the customer experience to best meet the business challenges of today and tomorrow. Service providers today need to balance service leadership with best in class cost structures.
HP CMS helps our customers achieve this balance through our solutions under four imperatives: Infrastructure Transformation, Operational Excellence, Real-time Customer Insights and Service Innovation.
HP is uniquely capable of transforming customer experience through this broad set of communications solutions, combined with targeted solutions consultancy and local delivery supported by worldwide expertise.
Learn how these initiatives from HP can help your business at Management World where key parts of this broad offer are available for demonstration. Talk to our experts, see demonstrations and meet with our executives across:
Also watch out for our announcement at Management World: Innovations in customer-centric assurance. With this announcement we are launching a set of new
NGOSS solutions that help Communications Service Providers (CSPs) transform their customer experience through more customer and service-centric operations.
Register to receive “Achieving Customer-Centric Assurance” Whitepaper from HP CMS NGOSS team www.hp.com/go/ngoss
Be sure to catch “Transforming the customer experience” – an interview with HP’s Vice President & General Manager for Communications & Media Solutions, Erwan Menard: 11am May 7 in the Customer Experience Summit
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